Pcard+

No, you only pay your parking costs.

Where can I use the Pcard in The Netherlands?

You can use the Pcard at the following car parks:

Amsterdam
IJDock

The Hague
Museumkwartier
Helicon
Boulevard

Rotterdam
Markthal
Lijnbaan

Doetinchem
MediaMarkt

Groningen
Bios
Centrum

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How do I pay for parking with the Pcard?

You can choose to pay by direct debit or credit card.

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How do I use my Pcard+?

Hold your card in front of the logo on the Pcard+ machine at the entrance/exit. The system will scan your Pcard+ and you can easily enter/exit the garage.

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How can I change my credit card details?

That is very easy. Log into your account ‘My Pcard’ on www.pcard.nl. Enter your new details in the bank details section. Save the changes and close the window.

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How can I get a transaction statement for my Pcard?

That is very easy. Log into your account ‘My Pcard’ on www.pcard.nl. All your transactions are listed here.

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How can I cancel my contract?

Fill in the cancellation form on www.interparking.nl.

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How do I change my personal details?

You can change your personal details yourself. Log into your account ‘My Pcard’ on www.pcard.nl.

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How can I add and/or remove a Pcard+ for my current contract?

It is not possible for the Pcard+ Private to add an extra card to the contract; the maximum number of Pcard+ cards for this contract is one.

To add a Pcard+ to your Private+ or Business contract, or to remove a Pcard+ from your contract, you can send an e-mail to klantenservice@interparking.nl.

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How do I request a Pcard?

Request a Pcard by filling in the form on www.pcard.nl.

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How does the evening rate work?

As a Pcard+ holder, you profit from an evening rate at most Interparking car parks. A complete list of participating car parks can be found on www.pcard.nl. The evening rate will be applied automatically. Irrespective of when you enter the car park using the Pcard+, your evening rate will never exceed the evening rate of €5.

More information about the evening rates and the hours during which this rate applies can be found on the individual car park pages.

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I exited the car park and forgot to scan my Pcard. What do I do now?

Contact Customer Service via klantenservice@interparking.nl immediately, so that your transaction can be stopped.

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I entered the discount code for €10 parking credit, but I don't see my discount anywhere.

If you entered the promotional code for €10 parking credit, this will be deducted from your next transaction. That means you won't see it on your invoice either. We will start invoicing you again when you have used up your €10 parking credit.

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I can't enter the car park with my Pcard+ any more. What should I do?

Contact Customer Service on klantenservice@interparking.nl.

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As a Pcard+ member, can I enter and exit the car park without my Pcard+?

No, that is not possible. You must have a Pcard+ with you if you want to enter and exit and make use of the Pcard+ rate.

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KCan I use my Dutch Pcard abroad?

Yes, you can use your Dutch Pcard at Interparking car parks all over Europe. However, in Germany and Austria, the Pcard system is a bit different. First insert the Pcard in the Pcard+ terminal at the entrance/exit. As soon as your Pcard has been recognised, the barrier will go up. You will receive a debit request from the country where you used the Pcard.

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Do I need to pay a registration fee for the Pcard?

No, registering for the Pcard+ is free!

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Can I use my Pcard+ to enter and exit the car park several times, while only paying the daily rate once?

No, that is not possible. If you exit the car park and enter again the same day, a new parking period starts.

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What is the Pcard?

Make parking even easier, skip the queue at the payment terminal and save up to 30% on parking costs at participating Interparking car parks! The Pcard+ gives you a discount on the parking rate at more than 500 Interparking car parks, all over Europe. The added advantage is that you can simply walk past the payment terminal, as you can enter and exit the car park using the Pcard.

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What is the difference between the Private, Private+ and Business Pcard+?

There are no specific differences in the use of the Pcard+. All Pcard+ cards have the same rights and benefits.

The only difference is the payment method:

A Private contract is linked to a credit card without an invoice.
A Private+ contract is linked to a monthly invoice.
A Business contract is linked to a monthly invoice based on a VAT number.

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What do I do if I lose my Pcard+?

If you lose your Pcard+ or if the card is stolen, contact Customer Service on klantenservice@interparking.nl.

If you send us an e-mail, please state your customer or contract number so that Customer Service can help you more quickly.

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FAQ

Pcard+